Why Replaceability Beats Feature Lists When Choosing Vendors

https://ace-wiki.win/index.php/Black_Friday_Load_Handling_with_Microservices:_Practical_Comparison_of_Approaches

Everyone assumes the nicest-looking feature list wins. That's how sales decks are written and boardroom debates get framed. In practice, teams get crushed by operational friction: too many vendors, inconsistent integrations, and fragile custom wiring