Voice AI often misses the mark when it guesses wrong or mishears info, leading...

https://www.pop-bookmarks.win/voice-ai-sometimes-misses-the-mark-because-it-mishears-or-misunderstands

Voice AI often misses the mark when it guesses wrong or mishears info, leading to frustrating errors. A simple fix? Use readbacks for order IDs to let customers confirm details aloud before moving on