Voice AI can mishear or misinterpret info, leading to wrong answers. A...

https://extra-wiki.win/index.php/Why_RAG_Still_Returns_Wrong_Answers_Even_with_the_Right_Document

Voice AI can mishear or misinterpret info, leading to wrong answers. A practical way to catch errors before they reach customers is using readbacks for key details like order IDs—having the AI repeat back what it heard for confirmation