Voice AI can mess up answers when it misunderstands or guesses without real...

https://mike-wiki.win/index.php/What_Should_I_Do_When_Audio_Is_Unclear_in_a_Voice_Bot%3F

Voice AI can mess up answers when it misunderstands or guesses without real data. A simple way to catch mistakes is using readback: having the system repeat order IDs back to customers for confirmation