Sportsbook limits and account reviews often happen due to your Customer...

https://touch-wiki.win/index.php/Is_a_Document_Request_Punishment_for_Winning%3F_Understanding_KYC_and_Account_Reviews_in_Sportsbooks

Sportsbook limits and account reviews often happen due to your Customer Lifetime Value (CLV) or risk factors. To keep withdrawals smooth, ensure your Know Your Customer (KYC) info is accurate and that your payment details exactly match your account name